Find Answers to Your Questions
Welcome to our FAQ section! Here you’ll find answers to common questions about our unique items and services. Whether you’re curious about our selection of vintage electronics or need help with your order, we’ve got you covered. Explore the questions below to get the information you need.
Common Questions
Got Questions? We've Got Answers!
If you’re not satisfied with your purchase, you can return it within 30 days for a full refund. Just make sure the item is in its original condition. If you have any questions about the return process, feel free to reach out!
Yes, we do! We are happy to ship our unique items internationally. Shipping costs may vary, so be sure to check your rates at checkout.
Once your order has shipped, we will send you an email with a tracking number. You can use this number to check the status of your shipment online.
We accept various payment methods including credit cards, PayPal, Venmo, Stripe and more. Choose whatever is most convenient for you at checkout.
If you need to make changes to your order, please contact us as soon as possible. We can assist you if the order has not already been processed for shipping.
For new items, we offer a warranty according to the manufacturer’s policy. For vintage and preowned items, please check the product description for more details.
If your item arrives damaged, please let us know right away. We’ll work with you to resolve the issue, ensuring you’re satisfied with your purchase.
Currently, we only ship orders directly to you. However, we hope to offer in-store pickup in the future!
All our store policies can be found on our Policies page, the link can be found at the bottom of any page. We encourage you to review them for complete information on returns, shipping, and more.
You can reach our customer service team through our Contact page. We’re here to help with any questions you might have. Don’t hesitate to get in touch!
Unfortunately not at this time, however this may change in the future. Sign up to our newsletter to get updates of new features to our store or simply come back for another visit!
Our business hours are Monday to Friday, from 9 AM to 5 PM. Feel free to reach out during these times, and we’ll be glad to assist you!
Need More Help? Just Ask!
Got a question? We're here to help!
What are your shipping options?
If you purchase via eBay.com, Your chipping options are USPS & UPS standard shipping rates. When purchasing on iggysjunktrunk.com, Shippings options are the same as eBay with addition to various other carriers. Contact us to find out more!
How do I return an item?
If purchasing on eBay.com, follow instructions in your eBay dashboard. Once item is received and inspected. A refund will be initiated. Contact us before taking any action so we can make sure you can be assisted properly!
What if my item is defective?
Simply contact as soon as possible or if purchasing via eBay, follow instructions in your dashboard so you can return directions to quickly replace or return the defective item. We want to assure you you have a positive experience. So if in doubt, get in touch!
Can I modify my order?
Absolutely! You must get in touch as soon as possible before the order is processed. Typicall within 12- to 24 hours
Do you provide tracking information?
Yes! Once your order has shipped, we will send you an email with a tracking number. You can use this number to check the status of your shipment online.
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